Conference Workshop – A learning approach to investigations – Does your organisation learn or react?
Do reporting, auditing, and investigation lead to learning, or does it just produce a lot of noise, corrective actions, and compliance? What is the goal of your investigation process? Is it to attempt to prevent reoccurrence or to learn? Do you find that people say- “Didn’t we learn from this last time?”.
This workshop will focus on learning overcorrection. It will help organisations develop their own learning culture and processes by exploring the concept from three different levels. First, the organisational culture level, highlighting the difference between what a learning and reacting organisation sounds and looks like. Second, an exploration of the specific knowledge, skills, and processes organisations can develop internally that will support and enable learning. Finally, an actual view of what it looks like in practice is shared as real case study examples.
Learning Outcomes:
– Highlight the difference between learning and responding/correcting
– Developing effective controls that reduce risk
– Demonstrate how organisations can learn effectively from incidents and events
– Change the world to make workplaces happier and healthier.
Presented by:
David Whitefield – Workshop Facilitator, Director ‘Semiosphere’, Culture and Engagement Specialist in Safety and Risk
Julia Teys Group WHS Manager, Teys Australia
Mark Alston, Executive Director and Facilitator of ‘Investigations Differently’
Josh Bryant, General Manager, People and Risk, Mitchell Services