Under reporting of safety incidents in the workplace

11 Nov 2020
12:50

Under reporting of safety incidents in the workplace

Accurate and timely reporting of safety incidents is a crucial component of a positive safety culture. These invaluable learning opportunities allow us to adapt, make improvements and prevent future injury. But how can an organisation, team or individual learn and improve when incidents are not reported or captured?

Recent Australian data has shown that on average, 31% of incidents go unreported and in some organisations this figure rises as high as 53%. That’s a lot of missed opportunities to improve safety.
An under reporting research study of 12,460 participants resulted in a number of insights, including:

– Under reporting rates across team, frontline leader, and senior leader levels
– Three key drivers of under reporting: Under appreciation, Fear, and Process factors
– The influence of safety culture maturity on under reporting
– The link between safety climate and under reporting, with a particular focus on error management climate

High under reporting rates within your business means missed opportunities to improve and learn from mistakes. Exploring the drivers of under reporting, and understanding the cultural and climate factors that may influence under reporting within your business can help you to create a workplace culture where mistakes and incidents are shared, discussed, and prevented from occurring again.

Session Outcomes:
– Understand the current under reporting rate in high-risk industries across teams, frontline leaders, and senior leaders
– Explore the three key drivers of under reporting: Under appreciation, Fear, and Process, and how these could be driving under reporting within your business
– Learn how your organisation’s safety culture maturity could be influencing your under reporting rates
– Explore the link between various dimensions of safety climate and under reporting, with an emphasis on error management climate