Effectiveness of EAPs in mitigation of psychological harm caused by work related stress
Workers the world over are under greater pressure than ever before to meet the demands of modern working life. (Forastieri, 2016) The level of control over work, the level of social supports in the workplace, the emotional demands of the job, traumatic events, violent events, role ambiguity, role conflict, meaningfulness of work, workload demands, long working hours, and new and changing technological advances are all common psychosocial hazards. (Safe Work Australia , 2019)
Research indicates that the relationship between work related stress and both physical and mental health disorders is consistent. (Forastieri, 2016)
Employee assistance programs (EAPs) seem to be a workplace panacea, attending to both personal and professional issues to enhance outcomes for employees and organisations. (Beulah Joseph, 2017) EAPs are considered beneficial approaches to reducing absenteeism, controlling health care costs, improving productivity and retaining workers. (Vanessa Azzone, 2009)
Employee Assistance Programs (EAPs) in workplaces are still one of the most popular methods of mitigating psychological harm arising from workplace stress, yet 7,200 Australians were compensated for work-related mental health conditions between 2014-2015, costing approximately $543 million in workers compensation. (Safe Work Australia , 2019 )
This raises the question; just how effective are EAPs in the mitigation of work-related psychological harm? This study seeks to find the answer.